Communication Copywrite Specialist

Are you the copy writer that we’re looking for to guide customers towards a Fiber connection and convince them to take action with impactful e-mail communication?

You’ll be part of the End-to-End Customer Journey squad of the Fiber Migration factory train. The objective of this squad is to design all needed Fiber customer journeys to provide our customers (and prospects) with the best customer experience possible. You’ll work on web & mobile app copy, customer journey copy & direct marketing copy (e-mail, sms & push notification).

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Your job

Your assignment is the following:

- Together with squad marketeers & campaign leads provide all the copywriting the team needs to accomplish their mission: copy for the mobile app, landingpages, migration flows, sms, push notifications and e-mails.

- You’ll make the flow self-explanatory and pleasant to go through via clear & action drive copy. To ensure that ideal customer experience you’ll work together with an experience design expert and apply UX copy principles to make sure consumers understand each step clearly and are incentivized to progress through the flow until the end.

- To make sure our communication drives consumer action and as effective as possible we apply growth marketing tactics and test continuously. You’ll formulate A/B/C copy versions of the different campaign touchpoints to be able to test different possibilities and find out which choice is the most effective.

Your profile

Required Qualifications:

You have knowledge and experience in UX copywriting and providing copy for digital flows & journeys.

You have experience in direct marketing copywriting for sms, push notifications & e-mails and are able to provide multiple versions for testing.

You are creative & can easily come up with fresh and creative ideas based on an initial briefing

You can work within certain styleleguides & Tone of Voice guidelines

You have an eye for detail


Fluent French. For communication & copywriting.

At least, a level in Dutch good enough to proofread Dutch translations of your copy deliverables. Preferably you have a good knowledge of Dutch & English for daily business conversations.

Your benefits

We offer you the opportunity to build experience and share your expertise in a fast moving Digital environment as an external Randstad Professionals consultant working on site for minimum 6 months with high possibility of extension.

Your employer

Our client is active as a telecom provider of digital services and communication solutions on the Belgian and international markets.